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Europe is experiencing its greatest skills shortage since records began and employers are finding it difficult to recruit people with even the most basic digital skills. In our age of digital revolution, the EU must focus on leveraging and fast-tracking best practices in education and upskilling and ensuring mobility to plug skills gaps.

The COVID-19 crisis has accelerated the transition of smaller businesses to digitalisation, and with it certain deficiencies have been exposed.

Digital illiteracy has long been a key challenge within the SME ecosystem, one that now calls more than ever for urgent solutions.